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WordPress Support & Maintenance

WordPress support from a team you can call.

Your WordPress website shouldn’t be something you have to figure out on your own. Whether something has gone wrong or you just need someone reliable to take care of it, we’re here to help.

Based in Easthampton, we support WordPress websites for businesses and organizations across Western Massachusetts, Boston and beyond.

WordPress support when you need it.

Some problems can’t wait. Others are easier to prevent in the first place.

However you got here, we’ll help you figure out what your website needs and what comes next.

WordPress Maintenance

Your website needs regular attention even when everything seems fine. We’ll handle WordPress updates, backups, security monitoring and the routine work that keeps your site running.

WordPress Malware Recovery

Found malware on your website? Seeing strange redirects, unfamiliar pages or a warning from your host? We’ll clean up the infection, repair the damage and help you get your website back.

Emergency WordPress Repair

Critical error. Broken layout. White screen. Something worked yesterday and doesn’t today. Tell us what you’re seeing and we’ll start figuring out what happened.

Need a New Website Partner?

You like your website. You just don’t have anyone taking care of it anymore. We’ll review the WordPress site you already have and see what it needs before we take it on.

WordPress Hosting

Hosting is easier when the people managing the server also understand the website running on it. Our managed hosting is included with WordPress Maintenance.

WordPress Security

WordPress security isn’t something you set once and forget. We’ll help protect your website, keep its software current and reduce the opportunities for something to go wrong.

WordPress Speed Optimization

A slow website is frustrating for you and everyone trying to use it. We’ll find out what’s slowing yours down and fix the problems that are actually causing it.

Move Your Website to WordPress

Ready to leave Wix, Squarespace, Joomla or another platform? We’ll rebuild your website in WordPress, bring over what should stay and rethink what shouldn’t.

You don't need a new website. You need a new website team.

Maybe you like the website you already have. The problem is that the person who built it retired, disappeared, changed careers or simply doesn’t provide support anymore.

You don’t have to rebuild a perfectly good website just to work with us. We’ll review what you have, learn how it was built and let you know what it needs before we take responsibility for it.

We've been doing this a long time.

WordPress websites have changed a lot in 20 years. We’ve changed with them.

Across our team, we’ve built more than 700 WordPress websites. We’ve worked with ecommerce stores, membership sites, event calendars, custom functionality and plenty of websites we didn’t build ourselves.

That experience matters when you’re trying to figure out why something isn’t working.

A broken website rarely announces exactly what went wrong. It might be a plugin, an update, the server, a security problem or several things interacting badly. Knowing where to look comes from having solved a lot of these problems before.

And if nothing is broken? We’d rather help keep it that way.

Where we work

Based in Western Massachusetts Supporting WordPress websites across the country.

Cider House is based in Easthampton, Massachusetts, and Western Massachusetts will always be home. We support businesses and organizations throughout the Pioneer Valley, across Massachusetts and around the country.

WordPress support doesn’t require your website team to be down the street. But it’s nice to know there’s a real team you can call when you need one.

You have a WordPress website. Let's make sure it works.

Your website has a job to do. People need to be able to find it, use it, contact you, buy from you or get the information they came for.

You shouldn’t have to think about everything happening behind the scenes to make that possible. Keep running your business. We’ll take care of WordPress.

Real clients.
Real support.

Websites don’t always need help between nine and five, and problems don’t arrive with an explanation attached. Our clients know they have a team they can reach when they have a question, need something changed or discover that something isn’t working the way it should.

professional services web design example mockup of Hurricane Tax Prep website
Workers installing roofing structure on a building, representing precision and layered systems in website builds
mobile website mockup on iPhone of Intellectual Property attorney Garfield Goodrum

Your website should have someone looking after it.

Maybe you need us because something broke this morning. Maybe you’re tired of being the person responsible for updates and backups. Maybe the person who used to take care of your site isn’t there anymore.

Whatever brought you here, tell us what’s going on. We’ll start there.

Let’s get your website taken care of. Tap to get in touch.

Let's take care of your WordPress website.

Tell us what’s going on and send us your website address. We’ll take a look and figure out the next step.

If your website is down or appears to have been hacked, give us a call.

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